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Forgot Password

Password Retrieval

Are you unable to log into the game because you forgot your in-game account name and/or password? Here are  two (2) ways for you to regain access to your account.

  • Option #1: Forgot Password via IntenseRO Website
    • Click on the 'Forgot Password' located under the Username & Password boxes.
    • Type in your 'account name / username' and the 'email address' you registered that account with.
    • Check your email address for the reset password link.


  • Option #2: If you forgot your account name or email address and/or when the 'Reset Password' option is giving you an error, this is what you do.
    • Open a ticket here using this format:
      • Account name(s):
      • Email address(es):
      • Character Names & Jobs:
      • Additional Info:
  • It may take a few for a staff member to send you a reply. So please be patient and bear with us.
Note: Please remember to use the same e-mail address that you used when you registered for your account. Thank you. 

Please take note that our server has a rule against Hacking as seen in the IntenseRO Code of Conduct:

* No Hack Policy / No Restoration Policy Hack cases or Item restoration requests due to hacking will never be entertained. It is the player's responsibility to protect his/her account. Beware of phishing websites as well and never give your account information to anyone.

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Article details
Article ID: 1
Category: Knowledgebase
Date added: 2014-02-18 14:30:58
Views: 378
Rating (Votes): Article rated 4.2/5.0 (5)

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